Drop us an email at [email protected], send us a DM on Instagram: @groove.so or simply open the livechat window on your bottom right.
We are super open to feature requests and new design ideas :)

It depends on the length of the final video. For a 59s video, it usually takes less than 5 minutes. However, it might take longer if our website gets a lot of traffic.

For square videos: 1080x1080, for landscape: 1920x1080 and for portrait 1080x1920.
Videos are sent as .mp4 and use 30 fps by default.

A few things: you can remove the watermark, export in 60 fps and we'll keep your videos for 1 year. Plus, you will directly support the development of the service :)

Sure! You can cancel anytime. Go in your billing settings and you will see a link to cancel your subscription. We also offer a 14-days money-back guarantee in case you were unsatisfied. Thanks for using the service!

1) Check your spam folder. 2) Wait at least 15 minutes in case our servers are overloaded. 3) Still didn't receive? please contact us we'll do our best to help you.